QA Executive Inbound/Outbound Calls Karachi

QA Executive Inbound/Outbound Calls Karachi

Experience: 2-4 Yrs.

*Job Location : Karachi

*Job responsibilities:

The Job responsibilities for the Quality Assuarance Executive Inbound and Outbound calls Contact Center here in Karachi:

To effectively & efficiently maintain the Quality of Service of the leading Contact Centre by evaluating the calls against non competitive benchmarkingi.e. internal benchmarking & bridging the gap amongst agents regarding

Quality functions & Standards Design-in (Live)

EvaluationsDelivered out (Recorded)

Evaluations

PreshiftsQC Sessions (Training and feedback)

Calls Calibration

Absenteeism

Education : Bachelors or Master's Degree

*Email ur resume at : jobsavailableinfo@yahoo.com

****(Only Candidates with above experience will be entertained)*******

Candidates having Experience with Call/Contact Center will be highly prefered.

write in subject line " Resume for QA Executive Inbound/Outbound Calls"

Regards

Kamran